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Copyright 2023 Micro Tool Company

Micro Tool Company

Micro Tool Company, Inc.    284 Brodhead Road   Bethlehem, PA  18017    610.882.3740  fax  610.882.3776

MEET OUR STAFF

Proactive….Customer Service You Can Count on

Meet our Staff

Micro Tool  Company has two (2) full-time staff members working with an Enterprise Resource Planning (ERP) system to support production efficiency and ensure the timely delivery of every job.  We monitor all Work-In-Progress (WIP) through our ERP system — performing ongoing comparisons referenced to in production schedules.  In the event an issue arises that could impact delivery or quality conformance, we immediately work to achieve a resolution while proactively communicating with the customer  to formulate the best plan of action.


This means you can be confident in Micro Tool Company’s commitment to doing what is best for you at every stage of production. In the event we see a potential challenge on the horizon relating to the delivery of your job, such as materials arriving late, you will be informed immediately.  Our experience tells us the sooner we identify challenges and explore solutions, the sooner we can solve it together!  This solution-based proactive system saves time, money and headaches.

You can also be confident in Micro Tool Company’s dedication to meeting your objectives by collaborating with you to adjust schedules, modify delivery dates or expedite production as necessary.  If a quality challenge arises, we will consult your organization’s engineering staff to formulate a positive resolution.


Bottom line, you can be confident in our capacity to consistently provide quality solutions, done right, on time, and at a highly competitive price.


AS9100D / ISO9001:2015 Quality Management System Certified